Welcome
Welcome to GQ CONNECT. Use the menu on the left to manage practices, equipment, bookings, dispatch, the service schedule, invoicing, leases and reporting. Today's headline numbers and chase lists are below — click any tile to dive in.
Welcome. Click My Jobs in the menu on the left to see the work assigned to you. From there you can start the timer, log parts you've used, fill in service / validation / PVI / PAT forms, upload photos and validation reports, then finish the job — everything you need to complete a visit, even when an extra engineer is on it with you.
Settings
Equipment Types
Tick which services apply to each type. (PVI is for autoclaves.)
| Type | Service | Validation | PVI | Active |
|---|
Service Pricing (per machine type)
Set a price for every combination of Service / Validation / PVI on each machine type (a combo is its own bundle price, not the parts added up). These auto-fill on a booking (still editable per quote). Blank counts as £0. Only the combinations a type can do are listed.
| Machine type | Service(s) | Price £ |
|---|
Sync queue
View any actions or file uploads currently queued on this device — useful when an engineer reports something isn't appearing on the server. Each queue lives in the device's local storage, so this only shows what's stuck on the iPad / browser you're signed into right now.
Storage cleanup
Find and delete files in the job-attachments bucket that no longer have a record in the database. These "orphans" are left behind when an engineer removes one of their own uploads (Supabase blocks server-side deletes from storage, so the metadata row goes but the underlying file lingers until cleaned up here). Safe to run any time.
Files Library
A place to file forms the office completes (not via an engineer visit) and to upload existing PDFs or images (scanned forms, emailed third-party reports). Tag with a practice to make the file appear on the practice's Filed Documents card too, or leave loose for files with no specific customer.
Fill in a new form
Pick the form type, then optionally tag it to a practice (and an item of equipment if relevant). The form opens blank — you fill every field manually.
Upload an existing file
Technical Library
Technical specification documents organised by category, then by section, brand, and product. Pick a category to begin. (Admin: use the + buttons inside each list to add sections, brands, products and documents.)
Add section
Sections sit under a category. Examples: Autoclaves, Dental chairs, Intraoral scanners.
Add brand
The manufacturer / brand of the equipment. Examples: Eschmann, W&H, SciCan.
Add product
A specific product / model under this brand. Documents are attached to a product.
Saved for offline
Documents downloaded to this device. They open without signal.
Upload document(s)
PDF / JPG / PNG. Max 50 MB per file (Supabase cap). Pick one or many — hold ⌘ (Mac) / Ctrl (Windows) in the file picker to select multiple.
User Guide
What's new
Sync state
Every engineer's iPad reports its local queue state here whenever it checks in or syncs. Use this page when an engineer says something isn't syncing — you'll see which device the problem is on and what error the server is rejecting it with. Editing the queue itself still needs to happen on the engineer's iPad ("Sync queue" modal on that device).
Practices
| PN | Name | Status | Group | Region | Postcode | Zone | Primary contact |
|---|
Add practice
Practice Groups
| Name | Type | Practices | Main contact |
|---|
Add group
Bookings
Service Schedule
Invoices
Dispatch
Route
Recurring invoice templates
Financials
Reporting
Leases & Loans
Parts & Stock
| Part No. | Description | Supplier | Cost £ | Sell £ | Stock | Reorder |
|---|
My Jobs
Users & Roles
Staff logins
Set each person's role, turn accounts on/off, and edit their name/phone. You can't change your own role or switch yourself off (so you can never lock yourself out).
| Name | Email (login) | Role | Phone | Active |
|---|
Add a new staff login
New logins are created in your Supabase dashboard, then appear in the list above (starting as an Engineer) so you can set their role.
- Open your Supabase dashboard → Authentication → Users.
- Click Add user → Create new user.
- Enter their work email and a password, and switch “Auto Confirm User” ON.
- Click Create user. Come back here and refresh — they'll be in the list as an Engineer. Set their role and Save.